E-Mail: A Write It Well Guide--How to Write and Manage E-Mail in
the Workplace

E-Mail: A Write It Well Guide--How to Write and Manage E-Mail in ...

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Editorial Reviews

The book is the updated version of E-Mail: A Write It Well Guide. In today's fast-paced, competitive business environment, everyone needs to communicate clearly and use time productively. E-Mail: A Write It Well Guide is a user-friendly book that is filled with guidelines, tips, and tools. Discover how to write professional e-mail that gets results, makes better use of e-mail time, and avoids problems that can be costly. The book includes questions and exercises. The updated version includes a section on using instant messaging and handheld devices. Used by individuals, corporations, and trainers, this is a must-have for anyone who writes e-mail at work.

Customer Reviews

A Practical, Clear, and Insightful Book

Reviewed by R. Nafziger, 2009-01-22

And after you read this book, your business e-mail will be practical, clear, and insightful, too. It covers e-mail issues from organization and time-management to composition and security, offering useful tips all the way.

Following Write It Well's advice, I write subject lines that get people to open my e-mail. I check my e-mail before lunch, so I plow through it with hungry determination. I know when to save a sensitive draft for later revisions, and I know when to respond immediately.

I wholeheartedly recommend this book to people who want to streamline their e-mail and communicate effectively.

seems simple, but really useful

Reviewed by SCS, 2009-01-04

agree with others who say this seems like it should be obvious, but because we spend so much time in email, it does make sense we should spend a few minutes learning about it. Book keeps it simple and brief (like emails!) and easy to find your topic of choice. good reference.

The Best Resource for Professional E-mail Writing

Reviewed by T. Hooper, 2008-04-18

If you're looking for a guide on writing e-mails in a business setting, look no further. This book covers every aspect of writing e-mails and even some tips on how to organize your e-mail as well. The chapters take you through different topics regarding e-mail and at the end of each chapter are some activities that you can do to help build your awareness of your e-mail writing skills and how examining the messages you receive from others can help improve your awareness of writing skills. This book is perfectly designed for training courses, since each chapter could be completed in one training session. I recommend this if you are looking to write e-mails as professionally as you can.

Think you know everything about e-mail?

Reviewed by A. Stafford, 2008-03-05

Like it or not, we live in a world of electronic communication. E-Mail: A Write It Well Guide is a practical and helpful guide for those who aren't totally familiar or comfortable with the medium as well as for those who use it routinely, but perhaps not always effectively or appropriately. Most important, it urges people to take their e-mail communication as seriously as their other written communication - and tells them how.

Clear, sensible and pointed advice

Reviewed by J. Knutsen, 2008-02-21

This book is exactly what every e-mail should be (and so few are): clear, sensible and pointed. Compare the advice here to the emails you receive daily and you will agree that it is filled with uncommon good sense. You'll find yourself trying to figure out how to secretly get copies to your colleagues! Jim Knutsen, President, Boatz Knutsen Communications